Privacy Policy

1. Overview & Data Controller

1.1 This Privacy Policy ("Policy") describes how ok jili ("ok jili," "we," "us," or "our") collects, processes, stores, and protects the personal data of individuals ("you," "Player," or "User") who access or use the ok jili online gaming platform at ok-jili.com and any associated mobile interfaces or services (collectively, the "Platform").

1.2 ok jili acts as the data controller in respect of personal data collected through the Platform. As data controller, ok jili determines the purposes and means of processing your personal data and is responsible for ensuring that such processing complies with applicable Philippine data privacy laws, including the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations.

1.3 By registering an account or using the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, you must not use the Platform.

2. Information We Collect

ok jili collects personal data in the following categories:

2.1 Registration & Identity Data

When you create an ok jili account, we collect: your full legal name, date of birth, residential address in the Philippines, mobile number, and email address. This information is required to create and maintain your account and to verify your identity in accordance with our Know Your Customer (KYC) obligations.

2.2 Verification & KYC Documents

To comply with anti-money laundering (AML) regulations and to verify your age and identity, we may collect copies of government-issued Philippine identification documents (such as your PhilSys National ID, passport, or driver's license), proof of address, and proof of payment method ownership.

2.3 Financial & Transaction Data

We collect records of all deposits, withdrawals, wagers, winnings, and bonus transactions conducted through your ok jili account. We also collect payment method identifiers (such as your GCash-registered mobile number or BDO/BPI account reference) to process transactions. We do not store full bank account numbers or card numbers on our servers.

2.4 Gaming Activity Data

We collect data about your gameplay on the Platform, including games played, bet amounts, session durations, game outcomes, and responsible gaming tool usage. This data is used to operate the Platform, detect fraud, and support responsible gaming initiatives.

2.5 Technical & Device Data

When you access the Platform, we automatically collect certain technical data, including: your IP address, device type and operating system, browser type and version, referring URL, pages visited, and session timestamps. This data is collected via server logs and cookies.

2.6 Communications Data

If you contact ok jili customer support, we retain records of your communications, including chat transcripts, email correspondence, and support ticket history, for quality assurance and dispute resolution purposes.

3. How We Use Your Information

ok jili uses your personal data for the following purposes:

• Account Management: To create, maintain, and administer your ok jili account, including processing deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, and other supported payment methods.
• Identity Verification: To verify your age (21+), identity, and residential address in compliance with Philippine gaming regulations and AML requirements.
• Platform Operation: To deliver the games, features, promotions, and services available on the ok jili Platform, including live casino, slots, bingo, and the Pearls of Bingo series.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, money laundering, account takeovers, and other prohibited conduct on the Platform.
• Responsible Gaming: To monitor gameplay patterns and apply responsible gaming tools, including deposit limits, loss limits, and self-exclusion, where appropriate.
• Customer Support: To respond to your inquiries, resolve disputes, and provide technical assistance.
• Legal Compliance: To comply with applicable Philippine laws and regulations, including reporting obligations to relevant authorities.
• Marketing Communications: To send you promotional offers, bonus notifications, and platform updates, where you have provided consent or where we have a legitimate interest in doing so. You may opt out of marketing communications at any time.
• Platform Improvement: To analyze usage patterns and improve the functionality, performance, and user experience of the ok jili Platform.

4. Legal Basis for Processing

4.1 ok jili processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Contractual Necessity: Processing is necessary to perform our obligations under the Terms & Conditions you agreed to upon registration, including operating your account and processing transactions.
• Legal Obligation: Processing is required to comply with applicable Philippine laws, including AML regulations, gaming regulations, and tax reporting requirements.
• Legitimate Interests: Processing is necessary for ok jili's legitimate interests in fraud prevention, platform security, and responsible gaming, provided these interests are not overridden by your privacy rights.
• Consent: For marketing communications and certain non-essential cookies, we rely on your explicit consent, which you may withdraw at any time.

5. Sharing & Disclosure of Data

5.1 ok jili does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly as necessary:

• Payment Processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, to process deposits and withdrawals.
• Game Providers: Third-party game software providers whose games are available on the Platform, to the extent necessary to deliver gameplay and resolve disputes.
• Identity Verification Services: KYC and AML compliance service providers who assist with identity verification and fraud detection.
• Regulatory Authorities: Philippine government agencies and regulatory bodies (including PAGCOR and the Anti-Money Laundering Council) where disclosure is required by law.
• Legal & Professional Advisors: Lawyers, auditors, and other professional advisors, subject to confidentiality obligations.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of ok jili's business, your personal data may be transferred to the acquiring entity, subject to equivalent privacy protections.

5.2 All third parties with whom ok jili shares personal data are required to process such data in accordance with applicable privacy laws and ok jili's data processing requirements.

6. Data Retention

6.1 ok jili retains your personal data for as long as your account remains active and for a period thereafter as required by applicable Philippine law. In general:

• Account and identity data is retained for a minimum of five (5) years following account closure, in accordance with AML record-keeping requirements.
• Transaction records are retained for a minimum of five (5) years from the date of the transaction.
• Customer support communications are retained for three (3) years from the date of the last interaction.
• Marketing consent records are retained for the duration of your account and for three (3) years following account closure.

6.2 Where personal data is no longer required for the purposes for which it was collected and no legal retention obligation applies, ok jili will securely delete or anonymize such data.

7. Data Security

7.1 ok jili implements industry-standard technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include SSL/TLS encryption for all data transmitted between your device and the Platform, encrypted storage of sensitive data, access controls limiting data access to authorized personnel only, and regular security assessments.

7.2 While ok jili takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your ok jili account credentials. If you suspect unauthorized access to your account, please contact ok jili customer support immediately.

7.3 In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, ok jili will notify the National Privacy Commission (NPC) and affected players in accordance with the requirements of the Data Privacy Act of 2012.

8. Cookies & Tracking Technologies

8.1 ok jili uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small text files stored on your device that help us recognize you, maintain your session, and analyze Platform usage.

8.2 ok jili uses the following categories of cookies:

• Strictly Necessary Cookies: Required for the Platform to function, including session management and security. These cannot be disabled.
• Functional Cookies: Remember your preferences and settings to improve your experience on the Platform.
• Analytics Cookies: Collect anonymized data about how players use the Platform to help us improve performance and content.
• Marketing Cookies: Used to deliver relevant promotional content. These are only set with your consent.

8.3 You may manage your cookie preferences through your browser settings. Please note that dis abling certain cookies may affect the functionality of the Platform.

9. Your Privacy Rights

9.1 Under the Data Privacy Act of 2012, you have the following rights in respect of your personal data held by ok jili:

• Right to be Informed: You have the right to be informed of how your personal data is collected and processed, as set out in this Policy.
• Right of Access: You may request a copy of the personal data ok jili holds about you, along with information about how it is being used.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request correction.
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to ok jili's legal retention obligations.
• Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes at any time.
• Right to Data Portability: You may request that ok jili provide your personal data in a structured, commonly used, and machine-readable format.
• Right to Lodge a Complaint: If you believe ok jili has not handled your personal data in accordance with applicable law, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.

9.2 To exercise any of the above rights, please contact ok jili's data privacy team using the contact details in Section 12. We will respond to all verified requests within thirty (30) days of receipt.

10. Protection of Minors

10.1 The ok jili Platform is strictly intended for individuals who are 21 years of age or older. ok jili does not knowingly collect personal data from individuals under the age of 21. If ok jili becomes aware that personal data has been collected from a person under 21, such data will be deleted immediately and the associated account will be permanently closed.

10.2 If you believe that a minor has registered on the Platform or that personal data of a minor has been submitted to ok jili, please contact our support team immediately so that we can take appropriate action.

11. Changes to This Policy

11.1 ok jili reserves the right to update or amend this Privacy Policy at any time. Where changes are material, we will notify registered players via email or a prominent notice on the Platform prior to the changes taking effect. The date of the most recent revision is displayed at the top of this page.

11.2 Your continued use of the Platform following the effective date of any amendment constitutes your acceptance of the revised Policy. We encourage you to review this Policy periodically to stay informed about how ok jili protects your personal data.

12. Contact & Data Inquiries

For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data, please contact the ok jili data privacy team:

Email: [email protected]
Platform: ok-jili.com
Support Hours: 24 hours a day, 7 days a week

You also have the right to contact the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated.